Today the industry is heavily engaged in various new age technology that contributes to their business transformation initiatives

Increased pressure on operational efficiency, workforce productivity,increasing desire and need for participation by consumers in the energy value chain are driving organizations to adopt new age technologies

Confronted with dwindling energy sources in the face of increasing demand, and evolving environmental, regulatory, and consumer challenges, utilities today are having to find new ways to improve efficiency and enhance service delivery. This has necessitated innovative tools and technologies that streamline business processes and ensure safe, reliable, and efficient power delivery. The focus needs to be across the value chain.

This includes streamlining the supply chain, optimizing asset utilization, improving metering and monitoring, and enhancing billing and customer care using newer customer information systems and consumer portals. Moreover, smart grid initiatives are creating massive volumes of data that hold access to previously untapped information. Utilities need to efficiently manage and leverage this data to optimize business operations and enhance customer relationships.